Frequently Asked Questions

Everything you need to know about our premium leather goods.

What kind of leather do you use for your products?

We exclusively use 100% full-grain leather, the highest grade available, ensuring that each piece develops a unique patina and lasts for decades.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally takes 7-14 business days.

What is your return policy?

We offer a 30-day window for returns or exchanges on all unused items in their original packaging. Please note that personalized or embossed items are final sale.

How should I care for my leather items?

We recommend applying a high-quality leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or heavy moisture to maintain the hide's integrity.

Do you offer a warranty on your craftsmanship?

Yes, all Leatherman products come with a lifetime warranty covering hardware defects and stitching failures under normal use conditions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.